The Lap Point: Refund & Return Policy

“Aapki santushti hamari prathmikta hai.”

1. Return Eligibility (Yogyata)

Aap apna order delivery ke 14 dino ke bhitar return kar sakte hain. Shartein:

• Product bilkul unused hona chahiye.
• Original packing, bill, aur sabhi accessories intact honi chahiye.
• Order ID aur invoice proof sath rakhein.

2. Return Kaise Shuru Karein?

1. Website par ‘My Orders’ section mein jayein.
2. ‘Return/Replace’ button par click karein.
3. Reason select karein aur request submit karein.
4. Hamari team 24-48 ghanton mein pickup schedule karegi.

3. Refund Process

Quality check complete hone ke baad, refund aapke original payment method (Bank/UPI/Card) mein transfer kar diya jayega. Isme 7-10 kary divas (working days) ka samay lag sakta hai.

4. Non-Returnable Items

Niche di gayi cheezein return nahi ki ja sakti:

• Istemal ki gayi laptops ya accessories.
• Software licenses ya digital downloads.
• Customer ki galti se kharab hua product.

5. Contact Us (Sahayata)

Koi sawal hai? Hamein sampark karein:

📧 Email: support@thelappoint.com
📞 Phone: +91-XXXX-XXXXXX
⏰ Samay: Somwar – Shanivar (10 AM – 6 PM)